This accessibility statement applies to the Twycross Parish Council website.

Twycross Parish Council is committed to ensuring digital accessibility for all users, including people with disabilities. We are continually working to improve the user experience for everyone and to apply relevant accessibility standards.

Our Commitment

We aim to make our website as accessible and usable as possible for all visitors. This includes people with:

  • Visual impairments

  • Hearing impairments

  • Motor difficulties

  • Cognitive impairments

  • Temporary injuries or situational limitations

We strive to follow best practice guidance and comply with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standard wherever possible.

Accessibility Features

Our website aims to:

  • Use clear, simple language

  • Maintain consistent navigation across pages

  • Support keyboard navigation

  • Provide sufficient colour contrast

  • Allow text resizing without loss of functionality

  • Include alternative text for meaningful images

  • Ensure links are descriptive and understandable

Known Limitations

We are aware that some areas of the website may not yet be fully accessible. For example:

  • Some older PDF documents may not be fully accessible to screen readers

  • Some historic documents may not meet modern accessibility standards

  • Third-party content or embedded materials may not be fully accessible

We are working to address these issues as part of ongoing website improvements.

Requesting Information in an Alternative Format

If you need information on this website in a different format, such as:

  • Accessible PDF

  • Large print

  • Easy read

  • Audio recording

  • Braille

Please contact us and we will do our best to provide it.

Email: [email protected]
Post: Clerk to Twycross Parish Council, 16 St Thomas Way, Leicestershire, LE14 2PF

We aim to respond to accessibility requests within 10 working days.

Reporting Accessibility Problems

If you find any problems not listed on this page or believe we are not meeting accessibility requirements, please contact us using the details above.

Enforcement Procedure

If you are not satisfied with our response to your accessibility concern, you may contact the Equality Advisory and Support Service (EASS) for further advice.

Website: https://www.equalityadvisoryservice.com/

Technical Information

Twycross Parish Council is committed to making its website accessible in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with WCAG 2.1 Level AA due to the non-compliances listed above.

Preparation of This Accessibility Statement

This statement was prepared on 15/02/2026

It was last reviewed on